Call Nik on 0800 311 8478

ddAerials, a Local Family Firm that Cares

Call Nik on 0800 311 8478

ddAerials, a Local Family Firm that Cares

Competitive Quotes
Book a Callback

Trustscore still at 4.9 out of 5 based on 3,050+ reviews.

Celebrating 3,050+ reviews on Trustpilot!

Digital Direct Aerials’ years with TrustPilot has been an exciting, learning, experience since November 2014.

We have a consistent Trust scores  of 4.9 out of 5 in the new Trustscore system, see live panel below.
With TrustPilot we have a lot more interaction with our reviewers, replying to many very positive reviews as well as those who expressed any reservations, however small. We have quickly learned to value these honest feedback comments as they give us a chance to learn, improve if ever needed. So many are 5 stars wanting to give 6 or 7 !!

We have so many that are delighted with the straightforward, honest and transparent service we offer .

All our Trustpilot Carousels, like the one above, are totally unfiltered.

You can see our current green stars rating on every page of our site on both computer and mobile versions.
All our reviews with 5, 4, 3, 2 or 1 Stars will show. Over 94.8% of our reviews have been 5 Stars, add our 4 3Star reviews takes it  to 99% of the 3,050+ reviews. On our testimonial page you can see a larger panel of unfiltered reviews where you have a higher chance to see negative reviews though you may not find any even in this wider, scrollable view.

This is the new world for businesses where we must manage our online reputation and every customer is equally important as you all have a vote on the digital democracy on these review sites.

Excellent Service & respect whilst I was on a work video call !

Excellent service

Andy gave me a call to say he was nearby and what time he would arrive by. He was even patient enough to wait whilst I joined a video call before I could get to him and tell him what was needed.
Andy was extremely professional, very polite and friendly, he took the time to understand what we wanted and explained how he could make it happen.

He also respected that I was on a work call and was able to avoid making too much noise.
I was able to leave Andy to get on with the work needed and he did so perfectly – he checked everything was working correctly before leaving and showing me how to use the functions on the tv.


He also cleaned up after himself and left everything as he found it.

Thanks so much to Andy and the team for a speedy response (we only rang you and booked in on Tuesday) we are now finally able to watch live tv without having to rely on the internet.

GK Sutton Coldfield.

Sonos™ Sound & Ubiquity™ Internet & meshed WiFi – case study

Whole house sound without visible wires & WiFi that works!

We visited our client, Mr Choudhury, in a rural, detached property. His biggest worry was additional cables on show and the existing, inconsistent WIFI system which dropped out in multiple places in the house. He was also unaware of all the products available with multiple options.

Sonos Amplifiers & In-ceiling Speakers

For the sound we recommended Sonos amplifiers and Sonos in-ceiling speakers and helped source the equipment.

 

 

 

 

 


Whole house WiFi Network

We recommended Ubiquity™ multi access point WIFI solution to run WIFI constantly around the property & to hard wire all the access points. A quote was sent for the WIFI solution, the equipment from a local reputable specialist, price matched and the installation.

 

The customer was thrilled with the seamless consistent WIFI and the sound quality from the distribution of the speakers and amps.

DDAV arranged a carpet company to visit on the day of install to professionally lift and relay carpets where needed. The SANUS rack for audio amps & internet kit, left, was photographed before the reinstatement.

Digital aerial service I will recommend to anyone when it comes for internet and sound systems. I have large house and had amazon eero which was absolutely rubbish. After contacting Digital Aerials my internet all over the house and garden working excellent and I feel peace of mind now. no internet issue in my large property and will recommend anyone with 5 STAR! Mr Choudhury, Solihull, 5th August 2022.

Checkatrade Approved Member – over 5 Years

***This marks 5 years of Digital Direct being on Checkatrade***

Over this time we have had an amazing 810 reviews!!!
Please take a look if you are considering using us, we go above & beyond to ensure all our customers have a No 1 top quality service from start to finish ⭐️

If you have any requirements or need any information please call 0800 311 8478 where our team are waiting to help www.ddaerials.com

cai Company of the Year Award 2022

Digital Direct Aerials Ltd winner of cai company of the year 2022!

⭐️⭐️WOW! We are thrilled and honoured to have been nominated and WIN the CAI Company of the Year 2022⭐️⭐️

Thank you so much to the CAI for an amazing awards evening and your kind words about Digital Direct. Richard M from ACE for hosting us and the incredible support you give us.

Thank you to the BEST team we have, you really are stars! Your ongoing team support, loyalty and dedication to your roles and the industry is why we won 😊


Thank you to all our valued customers and contractors who give us the repeat opportunities to work on your projects.
Thanks to our website guru Rob and all our suppliers for helping and sourcing us with all we need for each bespoke install.

This is probably the closest thing we’ll get to a Brit award so we will enjoy doing our thank yous!!!
Nik & Sarah xx