Celebrating 2,600+ reviews on Trustpilot!
Digital Direct Aerials’ years with TrustPilot has been an exciting, learning, experience since November 2014.
Digital Direct’s Trustscore were at 9.8 or 9.9 for our first 4 years, achieved with consistent hard work and service. Both these old Trust scores are now 4.9 out of 5 in the new Trustscore system, see live panel below.
With TrustPilot we have a lot more interaction with our reviewers, replying to many very positive reviews as well as those who expressed some reservations, however small. We have quickly learned to value these honest feedback comments as they give us a chance to learn, improve and if needed to do that little bit more.
All our Trustpilot Carousels, like the one above, are totally unfiltered.
You can see our current green stars rating on every page of our site on both computer and mobile versions.
All our reviews with 5, 4, 3, 2 or 1 Stars will show. Over 94% of our reviews have been 5 Stars, add our 4 Star reviews takes it close to 99% of the 2,500. On our testimonial page you can see a larger panel of unfiltered reviews where you may see negative reviews though you may not find any in the view.
This is the new world for businesses where we must manage our online reputation and every customer is equally important as you all have a vote on the digital democracy on these review sites.