Call Nik on 0800 311 8478 or 07894 642 406

ddAerials, a Local Family Firm that Cares

  

Call Nik on 0800 311 8478 or 07894 642 406

ddAerials, a Local Family Firm that Cares

Aerial Repair from £45
Book a Callback

Meet the Engineers at Digital Direct Aerials


Here at Digital Direct we really care about our people and they are all accredited to prove it. We pride ourselves an building great relationships with our customers and providing choices and answers to meet your viewing needs.
This page also has recent photos so you can recognise our vans and engineers. You will be told the engineer’s name who is on the way so you can look up their entry and find out a bit more about them and who to expect.

David – Senior Engineer and Team LeaderDavid - Senior Engineer and Team Leader

David is a real asset to Digital Direct Aerials . Dave has worked along side Nik for many years and provides a standard of workmanship that is hard to beat. David’s knowledge and attention to detail is exceptional and he ensures customer satisfaction on every call. Dave or David, Dave is used most, has generated the highest number of Trustpilot reviews. However, only 2 out of 3 reviewers Name Check which gives the clue about the unassuming, modest guy that he is.

Trustpilot Name Checks

Excellent by all accounts. David was patient and very understanding with me he never appeared fed up of me asking questions. He has done a very good job he even offered to clean up after himself.

Trustworthy, very friendly and an excellent service. Dave went out of his way to make sure I was happy with everything he had done.

Richard – Senior Aerial and Systems EngineerRichard - Senior Aerial and Systems Engineer

Richard is a true gentleman and is naturally a very empathetic engineer. Always working to our high standards, Richard’s Trustpilot reviews speak for themselves.
With his wide range of aerial and system skills, updated to the latest Sky approved standards, he is a true asset to Digital Direct.

Trustpilot Name Checks

Thanks to Richard for a great job. Richard arrived and discussed work that we needed and everything was completed swiftly and tidily. Price was good value and we are really pleased. Mark.

First class service. i made a quick call to arrange for a free quote and an engineer named Richard turned up 30 minutes later. No fuss no hassle didn’t mind working later to get job done, just over 1 hour later new aerial,cable and position, no mess and a brilliant picture, will recommend Richard, 5 stars to him and the team.
Thanks Landroverandy66

Rob – Commercial Systems Engineer Rob - Commercial Systems Engineer

Rob is the latest engineer to join the team.
Nik headhunted Rob for his in depth knowledge of the latest commercial and communal systems including Integrated Reception Systems, IRS Fibre systems and multi-platform integration. Rob has settled in well with the team and Nik can trust him with the most complex systems. Nik still personally manages all the larger contracts so he hogs the name checks however we expect Rob’s name to feature in these commercial testimonials soon.

Trustpilot Reviews

Reliable, straightforward and efficient. The installation was for a block of apartments that we totally refurbished. Would thoroughly recommend

Excellent service. Nik and the installation team came and installed the system fully for us. These guys were also fantastic. (Extract from long review by Chris and Jen, Rednal)

Luke C – Aerial EngineerLuke, Aerial Engineer with van

Luke is a happy, motivated engineer. A Sky TV Systems Approved and RDI approved engineer who is always willing to go the extra mile.
The evidence of Luke’s attitude is the regularity of great name checks on our Trustpilot page with the word “polite” in 2 out of every 3 of his reviews.

Trustpilot Name Checks

Great service, fully recommended!
Luke was polite, professional and did a brilliant job replacing two dated aerials with one new one, leaving me with 100% reception for TV in 2 rooms. Mr Knowles.

friendly and courteous service. Luke the engineer explained everything to me and did a wonderful job. Very happy customer. I would happily recommend Digital Direct to anyone with no reservations at all. Russell Buck, Redditch.

Clint – Aerial Engineer Clint - Aerial Engineer

Clint is hard working and diligent; a well thought-of member of the team.
Clinton has been with the team several months now and his 9 years experience is already generating a stream of 5 star Trustpilot reviews.

Trustpilot Name Checks

Very happy. I was impressed by the organisation in keeping me informed prior to the appointment. Fitter(Clinton) was really good and did a professional job. Mrs Sihota

Fantastic Service. Clint arrived on time, assessed the situation and advised us on what was needed with options, then gave us an instant quote which was very reasonable for the work that needed doing. The work was carried out expertly by Clint and we were informed every step of the way. Jan Evans, Harborne.

Tom – Aerial EngineerSystems Engineer on roof

Tom is an experienced engineer. A Sky TV Systems Approved and RDI approved engineer, he also installs CCTV systems.
Tom is a reliable, careful and caring engineer who has joined the team in 2016 and is already being regularly name checked on our Trustpilot Reviews.

Trustpilot Name Checks

Friendly and expert!
Tom attended at my mother’s house and was brilliant. He was courteous, related brilliantly with my 99 year old mother and sorted the problems efficiently, quickly and considerately. He kept me informed of the cost throughout and never seemed rushed. He was happy to spend whatever time was needed to resolve the problems and ensure it was done well and cost effectively. A credit to to the company and to himself. Many thanks for a thoroughly professional job. Simon Bowdler, Wolverhampton.

Digital direct are the best. What can you say about digital direct From the phone call to make an appointment to the final product you get excellent service Niki and his team go above and beyond for the customer. Kept informed on every thing they do from the time your engineer is coming to when they have finished We had Tom and Niki do work for us and are excellent I recommend these people any day and will be definitely be using them a again. Andy, Rowley Regis.

Luke W – Trainee Aerial Engineer Luke - Trainee Aerial Engineer

Luke joined the team in Jan 2016. Luke is learning quickly and we are proud to have him within our team. Luke provides support to our senior engineers on both domestic and commercial sites. Luke has really enjoyed working with the team from day one and is the busy feet under the water that keeps the senior engineers looking serine and competent in front of our customers. His contribution is already recorded in many of the “team” reviews, above, such as “These guys were also fantastic.”
sarah-and-nik-family-directors

Nik — Operations Director

Nik has worked within the Aerial and Satellite industry since leaving school. Nik enjoys spending time on site with his team overseeing major projects and is always on hand to support his long standing loyal customers base. Nik also ensures that Digital Direct’s aerial, satellite and systems engineers are trained and qualified on the latest technology including the top Sky and Sky Q systems. Nik has worked alongside experts in top AV systems, CCTV and is an expert in the latest fibre systems for commercial and communal TV and internet systems. Nik’s most recent qualification is the HTBaseT Expert advanced installer Certificate. HDBaseT allows CAT 6a cables to deliver up to 4K video, top audio, ethernet, 100W power, control and USB over the same cables. HDBaseT can be used in commercial systems or top end audio visual installations.

Rolls Royce Service from Nick and Team !!
Nick, Sarah , AJ all provided a brilliant service to us installing aerials including test and commissioning at Rolls Royce ! If its good enough for them, then I would advise anyone Digital Direct will fit the bill for everyone else !! Thanks again – brilliant. Neil & team at Universal AV Services

Reliable, straightforward and efficient. The installation was for a block of apartments that we totally refurbished. Would thoroughly recommend Nik.