Trustscore still at 4.9 out of 5 based on 2,000+ reviews.
Celebrating 2,000 reviews on Trustpilot!
Review Two Thousand, by Mr Johnson, below:
Excellent service from start to finish , very professional and friendly. Service was carried out to the best standard. Mr Johnson, Wolverhampton, 12th September 2020.
Digital Direct Aerials’ years with TrustPilot and it has been an exciting, learning, experience.
Digital Direct’s Trustscore has been 9.8 or 9.9 for over 4 years now, achieved with consistent hard work and service. Both these old Trust scores are now 4.9 out of 5 in the new Trustscores system, see live panel below.
At 1,000 reviews our average Trustscore was 9.9 / 10 or 99% an amazing peak. With TrustPilot we have a lot more interaction with our reviewers, replying to many very positive reviews as well as those who expressed some reservations, however small. We have quickly learned to value these honest feedback comments as they give us a chance to learn, improve and if needed to do that little bit more.
You can see our current green stars rating on every page of our site on both computer and mobile versions. On our testimonial page you can see a larger panel of unfiltered reviews where you may see negative reviews though you may not find any in the view. This is the new world for businesses where we must manage our online reputation and every customer is equally important as you all have a vote on the digital democracy on these review sites.